Housekeeping for Onyx Rotana Hotel (5-Star)

Onyx Rotana, a prestigious 5-star hotel in Manama, Bahrain, is seeking experienced housekeeping professionals to join our dedicated team. As part of one of the top luxury hotel brands, you will be contributing to maintaining a high standard of cleanliness and service for our guests. This role offers an exciting opportunity for individuals with a passion for hospitality and a keen eye for detail. If you are committed to delivering excellent service and creating a comfortable environment for hotel guests, we invite you to apply and become part of our Onyx Rotana family.

Responsibilities: As a Housekeeping Team Member, your primary duties will include:

1. Cleaning and Maintenance: Ensure guest rooms, public areas, and hotel facilities are cleaned to the highest standards. This includes dusting, vacuuming, polishing, and sanitizing surfaces, as well as changing linens and making beds.
2. Guest Room Preparation: Prepare rooms for guest arrivals by ensuring all furniture and amenities are in excellent condition. This includes ensuring the correct set-up of beds, towels, toiletries, and other amenities in line with hotel standards.
3. Public Area Upkeep: Clean and maintain public spaces like lobbies, hallways, restrooms, and event areas. You will be responsible for ensuring that these areas reflect the hotel’s luxury standards at all times.
4. Inventory Management: Assist in maintaining an inventory of housekeeping supplies and equipment. You will need to notify the supervisor when additional supplies are required to ensure smooth operations.
5. Guest Requests: Respond promptly to guest requests for additional services or amenities, such as extra towels, toiletries, or room changes. You will need to ensure guests feel well cared for during their stay.
6. Health and Safety Compliance: Follow all health and safety protocols in the workplace to ensure the well-being of both guests and staff. This includes proper handling of cleaning products, maintaining cleanliness in high-touch areas, and ensuring fire safety measures are followed.
7. Team Collaboration: Work closely with other housekeeping staff and departments to ensure that rooms are cleaned efficiently and to meet the hotel’s standards. Communication and teamwork are key to providing an excellent guest experience.

Qualifications: To be considered for the Housekeeping position, the following qualifications and skills are required:

1. Experience: Previous experience in a housekeeping role, ideally in a hotel environment, is preferred. Experience in a 5-star hotel or a similar luxury setting will be an advantage.
2. Attention to Detail: You should have a keen eye for detail and the ability to spot any imperfections that may impact the guest experience. Quality assurance is key to this role.
3. Physical Stamina: Housekeeping can be physically demanding. You should be able to stand for long periods, lift moderate weights, and handle various cleaning tasks.
4. Communication Skills: Basic communication skills in English are essential for understanding guest needs, coordinating with team members, and ensuring that instructions are clearly followed.
5. Time Management: You must be able to manage your time efficiently to ensure all cleaning tasks are completed within the allotted time, even during busy periods.
6. Positive Attitude: A positive, friendly, and professional attitude towards both guests and colleagues is essential. You should be passionate about providing excellent service in the hospitality industry.
7. Flexibility: The role may require flexibility in working hours, including nights, weekends, and public holidays, as the hotel operates 24/7.

Benefits: Working as a Housekeeping Professional at Onyx Rotana comes with several advantages:

1. Competitive Salary: The position offers a competitive salary based on experience and skills. The salary package is designed to recognize the value you bring to the hotel.
2. Health and Wellbeing Benefits: You will receive comprehensive health benefits, including medical insurance, to ensure your well-being.
3. Training and Development: Onyx Rotana provides ongoing training to help you improve your skills and grow in your career. You will also have opportunities to learn new aspects of hotel operations.
4. Employee Discounts: Enjoy discounts on hotel services, including dining, spa, and other facilities within the hotel, as part of your employee benefits.
5. Career Advancement: We are committed to providing our team with opportunities for career growth. You may have the chance to advance within the hotel or across the Rotana brand globally.
6. Supportive Work Environment: Work in a collaborative, supportive environment where team members work together to achieve high standards of cleanliness and guest satisfaction.

Applying Guide: To apply for the Housekeeping position at Onyx Rotana, follow these steps:

1. Prepare Your CV: Update your CV to highlight any relevant housekeeping experience, particularly in the hospitality industry. Ensure it includes details of your work history and skills.
2. Send Your Application: Email your CV to hr.onyx@rotana.com. Be sure to mention your availability, current salary (if applicable), and any other relevant details in your application.
3. Interview Process: After reviewing your application, our recruitment team will contact you for an interview. During the interview, we will discuss your experience, skills, and suitability for the role.
4. Job Offer: If you are selected for the position, you will receive a job offer with details on your salary, benefits, and start date. After acceptance, we will arrange your orientation and training to ensure you settle into the role smoothly.
5. Join the Team: Upon successful completion of the interview and hiring process, you will be welcomed into the Onyx Rotana team and will start your role as a Housekeeping Professional.

FAQs:

1. What are the key responsibilities of a Housekeeping professional? As a Housekeeping professional at Onyx Rotana, you will be responsible for cleaning and maintaining guest rooms, public areas, and hotel facilities, ensuring that everything meets the hotel’s high standards of cleanliness and service.

2. Do I need previous hotel experience? Previous housekeeping experience, particularly in a hotel or similar luxury setting, is preferred but not required. We are looking for dedicated individuals with a passion for hospitality and a strong attention to detail.

3. What qualifications do I need for this job? You should have experience in housekeeping or a similar field, good physical stamina, basic English communication skills, and a positive attitude towards guests and colleagues.

4. How do I apply for this position? To apply, please send your CV to hr.onyx@rotana.com. Make sure to include details about your experience, availability, and any other relevant information.

5. Are there benefits to working at Onyx Rotana? Yes, benefits include competitive pay, health insurance, training and development opportunities, employee discounts, and the potential for career advancement within the Rotana hotel group.

6. What is the work schedule like? The housekeeping position may require flexible hours, including weekends, nights, and holidays, as the hotel operates 24/7. You will be given a schedule in advance to plan your work.

7. Will there be opportunities for career advancement? Yes, Onyx Rotana supports career growth, and you may have the opportunity to advance within the hotel or across the Rotana brand.