Waitress cum Cashier Job in Doha

We are urgently hiring a Waitress cum Cashier for a popular hotel bar located in Doha, Qatar. This is a full-time opportunity that requires a motivated and friendly individual to handle both customer service and cash transactions. If you have a positive attitude and enjoy working in a lively, customer-focused environment, we encourage you to apply for this exciting position. As a waitress and cashier, you’ll have the chance to interact with guests, serve food and drinks, and manage cash transactions efficiently.

Responsibilities

In the role of Waitress cum Cashier, you will be expected to perform a variety of tasks that are essential to running a successful bar and ensuring excellent customer service. Here are the main responsibilities:

1. Customer Service:
   • Greet customers warmly as they enter the bar and make them feel welcome.
   • Take food and drink orders, ensuring that all orders are accurate and timely.
   • Answer any questions customers may have about the menu or specials.
   • Provide excellent service to customers, ensuring that they have a positive experience.
2. Serving Food and Drinks:
   • Serve food and beverages to customers as per the order specifications.
   • Ensure that all drinks and food are prepared and served according to hotel standards.
   • Maintain knowledge of the menu to provide customers with helpful recommendations.
3. Cash Handling:
   • Take payments from customers using the cash register or POS (Point of Sale) system.
   • Process both cash and card payments accurately.
   • Provide customers with receipts and ensure proper change is given.
   • Maintain the accuracy of the cash register at all times.
4. Maintaining Cleanliness:
   • Keep the bar area clean and organized, ensuring that it meets the hotel’s hygiene standards.
   • Clean tables, chairs, and other areas as needed during and after service.
   • Ensure that utensils, glassware, and plates are always properly cleaned and sanitized.
5. Team Collaboration:
   • Work closely with the kitchen and bar staff to ensure seamless service delivery.
   • Help set up the bar for service, including stocking supplies and preparing drink stations.
   • Collaborate with team members to ensure that customers are served efficiently.
6. Other Duties:
   • Assist in other general duties as requested by the supervisor or manager to ensure smooth operations within the hotel bar.
   • Handle customer complaints or concerns in a professional and calm manner, escalating to management if needed.

This role is key to ensuring that customers enjoy their time at the bar and that the establishment operates smoothly and efficiently.

Qualifications

To apply for the Waitress cum Cashier position, candidates must meet the following qualifications:

• Experience:
  • At least 0-2 years of experience in the hospitality industry, ideally in a similar role as a waitress or cashier.
  • Previous experience working in a hotel bar or restaurant is preferred but not required.
• Skills:
  • Strong customer service skills, with the ability to make guests feel welcome and provide attentive service.
  • Basic cash handling skills and familiarity with POS systems.
  • Ability to multitask and handle high-pressure situations, especially during busy hours.
  • Good communication skills, both in person and over the phone.
  • Ability to work effectively as part of a team, and independently when required.
  • Basic knowledge of food and beverage service, especially in a hotel or bar setting.
• Personal Traits:
  • Friendly, positive attitude with a strong work ethic.
  • High level of professionalism, particularly when interacting with customers.
  • Well-groomed and presentable appearance.
  • Fluent in English; proficiency in Arabic or any other language is an advantage.

Benefits

The Waitress cum Cashier position offers several benefits to ensure that you are well-compensated and supported in your role:

1. Salary:
   • Competitive salary ranging between 2001-5000 QAR, depending on your experience and skills.
2. Accommodation and Transportation:
   • Free accommodation and transportation may be provided depending on company policy.
3. Work Environment:
   • Be part of a dynamic and fun environment where every day brings new challenges and opportunities.
4. Team Support:
   • Work in a supportive team where collaboration and good communication are emphasized.
5. Opportunities for Growth:
   • Potential for career advancement within the hospitality industry, with opportunities to take on more responsibilities or even shift to other roles as you gain experience.
6. Health and Safety:
   • The hotel ensures that all staff members are provided with a safe and healthy working environment that complies with local labor regulations.

Applying Guide

To apply for the Waitress cum Cashier position, follow these steps:

1. Prepare Your Documents:
   • Update your CV to include your relevant work experience in customer service, food and beverage handling, and cash management.
   • Be sure to mention any hospitality certifications or training you have received.
2. Submit Your Application:
   • Send your updated CV to job.suncitygroup@gmail.com.
   • Alternatively, you can also reach out through the contact provided to inquire about the role.
3. Interview Process:
   • After reviewing your CV, the hiring team will contact shortlisted candidates for an interview. During the interview, you will be asked about your previous experience and how you handle customer interactions.
   • You may also be asked to demonstrate your knowledge of basic cash handling and POS system usage.
4. Final Selection:
   • Once the interview is completed, the selected candidate will be notified and offered the position. The hotel will provide additional details regarding your job duties, schedule, and benefits.

FAQs

Q1: What qualifications do I need for the waitress cum cashier position?
The ideal candidate should have at least 0-2 years of experience in the hospitality industry, preferably with experience in a bar or restaurant setting. Basic cash handling skills and customer service abilities are essential.

Q2: What is the salary range for this position?
The salary for this role ranges from 2001-5000 QAR, depending on your experience and qualifications.

Q3: Is prior experience in a hotel bar required?
While experience in a hotel bar setting is preferred, it is not mandatory. If you have general experience as a waitress or cashier in a different hospitality environment, you are encouraged to apply.

Q4: How do I apply for the position?
You can apply by sending your CV to job.suncitygroup@gmail.com or by contacting the hotel via the provided email for more information.

Q5: Will accommodation and transportation be provided?
Accommodation and transportation are typically provided by the employer, depending on company policy.

Q6: Is this position open to applicants outside Qatar?
The position is for candidates already located in Qatar, as the employer is seeking local hires with a valid QID.

By following the application process and meeting the outlined qualifications, you will have the opportunity to join a well-established team in the hospitality industry. If you enjoy interacting with people and have a passion for customer service, this could be the perfect role for you.